Crisis Intervention with the Elderly: Theory, Practical Issues, and Training Procedures |
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Page 41
... suggest two well - labeled three - tier boxes , one for blank forms , and one for " Open Cases " ( those needing ... SUGGESTED APPROACH Record of Service On page 42 is a copy of the Record of Service Form we have devel- oped for hotline ...
... suggest two well - labeled three - tier boxes , one for blank forms , and one for " Open Cases " ( those needing ... SUGGESTED APPROACH Record of Service On page 42 is a copy of the Record of Service Form we have devel- oped for hotline ...
Page 43
... suggest that the checklist of " Steps Taken to Resolve " be used to itemize not what the volunteer did , but what the volunteer believes may have helped acocunt for any change in the caller's situation . This check- list may then become ...
... suggest that the checklist of " Steps Taken to Resolve " be used to itemize not what the volunteer did , but what the volunteer believes may have helped acocunt for any change in the caller's situation . This check- list may then become ...
Page 121
... suggestion . Stick with all the good things first , and when you've both run out , THEN move over to the CONS , or bad ... suggest to your caller that it would be a good idea to set aside some time later to look back and see how well the ...
... suggestion . Stick with all the good things first , and when you've both run out , THEN move over to the CONS , or bad ... suggest to your caller that it would be a good idea to set aside some time later to look back and see how well the ...
Contents
The Richmond Senior Hotline A Brief Overview | 3 |
Theoretical Underpinnings | 9 |
Practical Issues Involved in Establishing a Hotline | 15 |
Copyright | |
6 other sections not shown
Common terms and phrases
agency alcohol Alzheimer's Alzheimer's disease and/or ASSERTION assessment Auerbach Baltes behavior believe bereaved caller outcome client clinical Clinical Psychology cognitive confrontation coping crisis counseling CRISIS HOTLINES crisis intervention crisis theory dementias depression developed disease drug effective elderly individuals empathy evaluation example experience feelings function Gerontology going grief guidelines hotline call hotline counselor hotline service hotline volunteers hotline workers hunches impairment important involved issues Learned helplessness loss Masters and Johnson material mental health Minimal Encouragers non-verbal old age older adults older persons patients peer counselor percent population potential present problem problem-solving procedures professional psychological psychotherapy questions rates reactions referral relationship response riences roleplay s/he Senior Hotline session sexual activity situation skills social someone specific statements stress suggest suicide prevention Teitelman telephone crisis things tion trainers understanding unteer utilization viduals Virginia Commonwealth University widowed