Crisis Intervention with the Elderly: Theory, Practical Issues, and Training Procedures |
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Page 41
... simply remain in your individual files waiting to be compiled . In any case , the format , procedures and location whereby your information is to be recorded and stored should be carefully determined based on your agency's projected ...
... simply remain in your individual files waiting to be compiled . In any case , the format , procedures and location whereby your information is to be recorded and stored should be carefully determined based on your agency's projected ...
Page 100
... simply because they have good creden- tials , were recommended , or have more knowledge and expertise than you do . They must earn your trust by how they treat you , re- spond to your legitimate questions , and perform their services ...
... simply because they have good creden- tials , were recommended , or have more knowledge and expertise than you do . They must earn your trust by how they treat you , re- spond to your legitimate questions , and perform their services ...
Page 120
... simply agree on the problem . You need to pinpoint exactly what it is you'll be working on together . If you return once more to our example of the caller with the dying father , you will see that the coun- selor , in summarizing for ...
... simply agree on the problem . You need to pinpoint exactly what it is you'll be working on together . If you return once more to our example of the caller with the dying father , you will see that the coun- selor , in summarizing for ...
Contents
The Richmond Senior Hotline A Brief Overview | 3 |
Theoretical Underpinnings | 9 |
Practical Issues Involved in Establishing a Hotline | 15 |
Copyright | |
6 other sections not shown
Common terms and phrases
agency alcohol Alzheimer's Alzheimer's disease and/or ASSERTION assessment Auerbach Baltes behavior believe bereaved caller outcome client clinical Clinical Psychology cognitive confrontation coping crisis counseling CRISIS HOTLINES crisis intervention crisis theory dementias depression developed disease drug effective elderly individuals empathy evaluation example experience feelings function Gerontology going grief guidelines hotline call hotline counselor hotline service hotline volunteers hotline workers hunches impairment important involved issues Learned helplessness loss Masters and Johnson material mental health Minimal Encouragers non-verbal old age older adults older persons patients peer counselor percent population potential present problem problem-solving procedures professional psychological psychotherapy questions rates reactions referral relationship response riences roleplay s/he Senior Hotline session sexual activity situation skills social someone specific statements stress suggest suicide prevention Teitelman telephone crisis things tion trainers understanding unteer utilization viduals Virginia Commonwealth University widowed