Crisis Intervention with the Elderly: Theory, Practical Issues, and Training Procedures |
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Page 16
... needs assessment . Technically speaking , a needs assessmentor evaluation of the extent to which a given service might fill a gap in the existing service network or that may be performed on two levels . First , there is the theo ...
... needs assessment . Technically speaking , a needs assessmentor evaluation of the extent to which a given service might fill a gap in the existing service network or that may be performed on two levels . First , there is the theo ...
Page 17
... need of fuel assistance , but to what extent is the hotline designed to spend the time and effort neces- sary to help him also cope more effectively with his intrapsychic and in- terpersonal needs ? Such a task may require great ...
... need of fuel assistance , but to what extent is the hotline designed to spend the time and effort neces- sary to help him also cope more effectively with his intrapsychic and in- terpersonal needs ? Such a task may require great ...
Page 110
... needs to go : Labels don't do that . 3. ADVICE , or " I know just what you need . " Giving suggestions or solution Moralizing , preaching Arguing , trying to convince Lecturing Threatening , using your power or authority Ordering or ...
... needs to go : Labels don't do that . 3. ADVICE , or " I know just what you need . " Giving suggestions or solution Moralizing , preaching Arguing , trying to convince Lecturing Threatening , using your power or authority Ordering or ...
Contents
The Richmond Senior Hotline A Brief Overview | 3 |
Theoretical Underpinnings | 9 |
Practical Issues Involved in Establishing a Hotline | 15 |
Copyright | |
6 other sections not shown
Common terms and phrases
agency alcohol Alzheimer's Alzheimer's disease and/or ASSERTION assessment Auerbach Baltes behavior believe bereaved caller outcome client clinical Clinical Psychology cognitive confrontation coping crisis counseling CRISIS HOTLINES crisis intervention crisis theory dementias depression developed disease drug effective elderly individuals empathy evaluation example experience feelings function Gerontology going grief guidelines hotline call hotline counselor hotline service hotline volunteers hotline workers hunches impairment important involved issues Learned helplessness loss Masters and Johnson material mental health Minimal Encouragers non-verbal old age older adults older persons patients peer counselor percent population potential present problem problem-solving procedures professional psychological psychotherapy questions rates reactions referral relationship response riences roleplay s/he Senior Hotline session sexual activity situation skills social someone specific statements stress suggest suicide prevention Teitelman telephone crisis things tion trainers understanding unteer utilization viduals Virginia Commonwealth University widowed