Crisis Intervention with the Elderly: Theory, Practical Issues, and Training Procedures |
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Page 22
... issues of confidentiality , cost , manpower and decreased volunteer autonomy , and weight the issues in balance for their particular agency . While we heartily endorse the full - time presence of a professional su- pervising the day ...
... issues of confidentiality , cost , manpower and decreased volunteer autonomy , and weight the issues in balance for their particular agency . While we heartily endorse the full - time presence of a professional su- pervising the day ...
Page 27
... issues of volunteer satisfaction and attrition , we believe that one significant factor may well be the degree of compatibility the vol- unteer perceives between his or her traditional way of doing things and that conveyed in both the ...
... issues of volunteer satisfaction and attrition , we believe that one significant factor may well be the degree of compatibility the vol- unteer perceives between his or her traditional way of doing things and that conveyed in both the ...
Page 40
... issue of data access from two major standpoints , both of which we urge all developers of new hotline ser- vices to consider very carefully . The first set of issues cluster around the determination of who shall have access to hotline ...
... issue of data access from two major standpoints , both of which we urge all developers of new hotline ser- vices to consider very carefully . The first set of issues cluster around the determination of who shall have access to hotline ...
Contents
The Richmond Senior Hotline A Brief Overview | 3 |
Theoretical Underpinnings | 9 |
Practical Issues Involved in Establishing a Hotline | 15 |
Copyright | |
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Common terms and phrases
agency alcohol Alzheimer's Alzheimer's disease and/or ASSERTION assessment Auerbach Baltes behavior believe bereaved caller outcome client clinical Clinical Psychology cognitive confrontation coping crisis counseling CRISIS HOTLINES crisis intervention crisis theory dementias depression developed disease drug effective elderly individuals empathy evaluation example experience feelings function Gerontology going grief guidelines hotline call hotline counselor hotline service hotline volunteers hotline workers hunches impairment important involved issues Learned helplessness loss Masters and Johnson material mental health Minimal Encouragers non-verbal old age older adults older persons patients peer counselor percent population potential present problem problem-solving procedures professional psychological psychotherapy questions rates reactions referral relationship response riences roleplay s/he Senior Hotline session sexual activity situation skills social someone specific statements stress suggest suicide prevention Teitelman telephone crisis things tion trainers understanding unteer utilization viduals Virginia Commonwealth University widowed