Crisis Intervention with the Elderly: Theory, Practical Issues, and Training Procedures |
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Page 64
... discuss your results . Open - Ended Questions Although an emphasis on the facts of a situation is very important in telephone crisis work , it is equally important to give the caller a chance to clarify or express their own problems in ...
... discuss your results . Open - Ended Questions Although an emphasis on the facts of a situation is very important in telephone crisis work , it is equally important to give the caller a chance to clarify or express their own problems in ...
Page 70
... discuss any observations coming from this exercise . Finally , we want to point out that it is IMPOSSIBLE for you as a counselor not to experience feelings of your own during your contact with a caller . If you have great difficulty ...
... discuss any observations coming from this exercise . Finally , we want to point out that it is IMPOSSIBLE for you as a counselor not to experience feelings of your own during your contact with a caller . If you have great difficulty ...
Page 73
... discussed the ABC Method ( Acquiring informa- tion , Boiling it down , and helping your caller to Cope ) , and ... discuss the results . Reflecting Feelings One of the most important things you can Ten Session Workbook / Manual on ...
... discussed the ABC Method ( Acquiring informa- tion , Boiling it down , and helping your caller to Cope ) , and ... discuss the results . Reflecting Feelings One of the most important things you can Ten Session Workbook / Manual on ...
Contents
The Richmond Senior Hotline A Brief Overview | 3 |
Theoretical Underpinnings | 9 |
Practical Issues Involved in Establishing a Hotline | 15 |
Copyright | |
6 other sections not shown
Common terms and phrases
agency alcohol Alzheimer's Alzheimer's disease and/or ASSERTION assessment Auerbach Baltes behavior believe bereaved caller outcome client clinical Clinical Psychology cognitive confrontation coping crisis counseling CRISIS HOTLINES crisis intervention crisis theory dementias depression developed disease drug effective elderly individuals empathy evaluation example experience feelings function Gerontology going grief guidelines hotline call hotline counselor hotline service hotline volunteers hotline workers hunches impairment important involved issues Learned helplessness loss Masters and Johnson material mental health Minimal Encouragers non-verbal old age older adults older persons patients peer counselor percent population potential present problem problem-solving procedures professional psychological psychotherapy questions rates reactions referral relationship response riences roleplay s/he Senior Hotline session sexual activity situation skills social someone specific statements stress suggest suicide prevention Teitelman telephone crisis things tion trainers understanding unteer utilization viduals Virginia Commonwealth University widowed