Crisis Intervention with the Elderly: Theory, Practical Issues, and Training Procedures |
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Page 61
... asking the caller's name , address and number right away is in case you get accidentally — or deliberately - disconnected and there is some concern for the caller's safety . Without a name or number there would literally be nothing you ...
... asking the caller's name , address and number right away is in case you get accidentally — or deliberately - disconnected and there is some concern for the caller's safety . Without a name or number there would literally be nothing you ...
Page 63
... asking about previous attempts , you also gain valuable information which you can then put to good use by em- phasizing strongly whatever may have dissuaded them then as well as any unpleasant side effects they might have experienced or ...
... asking about previous attempts , you also gain valuable information which you can then put to good use by em- phasizing strongly whatever may have dissuaded them then as well as any unpleasant side effects they might have experienced or ...
Page 95
... asked me how I felt about that , but she doesn't really care about my feelings . Nobody ever lis- tens to me , they want things to go their own way . " " You said nobody ever listens to you , but it sounds as if you didn't answer your ...
... asked me how I felt about that , but she doesn't really care about my feelings . Nobody ever lis- tens to me , they want things to go their own way . " " You said nobody ever listens to you , but it sounds as if you didn't answer your ...
Contents
The Richmond Senior Hotline A Brief Overview | 3 |
Theoretical Underpinnings | 9 |
Practical Issues Involved in Establishing a Hotline | 15 |
Copyright | |
6 other sections not shown
Common terms and phrases
agency alcohol Alzheimer's Alzheimer's disease and/or ASSERTION assessment Auerbach Baltes behavior believe bereaved caller outcome client clinical Clinical Psychology cognitive confrontation coping crisis counseling CRISIS HOTLINES crisis intervention crisis theory dementias depression developed disease drug effective elderly individuals empathy evaluation example experience feelings function Gerontology going grief guidelines hotline call hotline counselor hotline service hotline volunteers hotline workers hunches impairment important involved issues Learned helplessness loss Masters and Johnson material mental health Minimal Encouragers non-verbal old age older adults older persons patients peer counselor percent population potential present problem problem-solving procedures professional psychological psychotherapy questions rates reactions referral relationship response riences roleplay s/he Senior Hotline session sexual activity situation skills social someone specific statements stress suggest suicide prevention Teitelman telephone crisis things tion trainers understanding unteer utilization viduals Virginia Commonwealth University widowed