Managing for Accountability: Preserving the Public Trust in Public and Nonprofit OrganizationsThe high-rish investment of public funds by an Orange County official, the United Way fiasco, and the fraudulent investment scheme of the Foundation for a New Era Philanthropy—these are just a few examples of headline-making scandals involving public and nonprofit organizations. The question is "Who's in charge?" To restore trust, public and nonprofit leaders must act responsibly and make accountability a strategic priority. This book helps identify the strategic issues related to accountability and outlines effective tools and methods for implementing standards of responsibility and accountability. Managing for Accountability shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, useful checklists, and diagnostic tools. The author explains how to conduct an accountability audit that focuses on internal strengths and weaknesses, demonstrating how to set in motion targeted systems that will ensure that public and nonprofit organizations meet the expectations of the public. The book cites numerous examples of organizational successes and failures, including a pointed examination of the Orange County bankruptcy scandal—an analysis that clearly illustrates the benefits and risks of entrepreneurial public management. In addition, the book discusses ways organizations can foster a culture of accountability using leadership strategies and the proven technique of employee empowerment. Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust. |
Contents
Tools for Managing Accountability | 45 |
Case Studies of Accountability Challenges | 151 |
Accountability Worksheets | 195 |
Copyright | |
Common terms and phrases
ability accountabil accountability audit accountability environment accountability issues accountability standards accountability strategy activities Allegheny County assess bureaucratic chain of command challenges Chapter Four Chronicle of Philanthropy citizens clients comparative advantage compliance Cross-Impact Analysis decision makers definitions of accountability employees enhance ensure entrepreneurial environmental scanning ethics example executive explicit formal framework funds goals government and nonprofit higher authority implicit internal Internal Revenue Service investment leadership legal and regulatory mandate ment mission statement monitor NASA negotiated accountability nization nonprofit organizations nonprofit sector notion of accountability officials operating philosophies opportunities and threats Orange County orga organization's accountability organizational outcomes oversight agencies performance policies political preserving the public priorities procedures professional programs public and nonprofit public interest public trust questions responsibility scan serving the public staff stakeholders standards of accountability strategic issues strategic management strategic planning strengths and weaknesses SumOne for Kids SWOT analysis tion trends types