Groups That Work: Structure and ProcessSocial workers, planners, health professionals, and human-service administrators spend much of their time in meetings, working in and with groups. What meaning does participation in these groups have for members? Some of the events that are most important for members of the various professions, and those whom they serve, take place within these groups. Health and human services depend upon their working groups for their development and allocation of resources, their standards of quality, and the evaluation of their success or failure. In short, these groups are relied upon to come up with creative solutions to complex problems. |
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... effectiveness. I.Vassil,ThomasV. lI.Title. HV40.E64 2005 361 .3'06 8—dc22 2004056031 Columbia University Press books are printed on permanent and durable acid-free paper. Printed in the United States of America cI098765432I PI°98765432I ...
... effective leadership and unchanging civility at a time when both are in short supply in many organizations.We thank John S. Glaser, an excellent social worker and community activist, for his insight into small groups and processes in ...
... and programs ofprofessional education would pay them lots of attention. One might expect that the skills required for both effective participation and effective leadership in such groups would be widely working in groups.
Structure and Process Paul H. Ephross, Thomas V. Vassil. participation and effective leadership in such groups would be widely taught as part of the educational system that prepares people for citizenship and that the processes of ...
... effective delivery ofsuch services to those who need them. In sum, it is our point ofview that those who are ... effectiveness.That is, how a health or human service can be delivered, what kinds of organizations should deliver it, and ...
Contents
1 | |
12 | |
3 Toward a Model of Working Groups | 27 |
4 The Democratic Microcosm
| 43 |
Benchmarks and Guideposts
| 53 |
6 Leadership in Working Groups
| 68 |
7 Leadership and Contexts
| 87 |
8 Problem Solving and Decision Making
| 97 |
11 Organizational Settings and Styles | 141 |
12 Technologies for Group Maintenance Operation
and Productivity | 160 |
13 Recurring Problems in Groups and Suggested
Staff Responses | 183 |
14 Perspectives for Professional Practice
with Working Groups | 195 |
Population of SelfDescriptive QSort Statements | 209 |
Notes
| 215 |
Bibliography
| 217 |
Index
| 229 |