Naturalistic decision making

Front Cover
L. Erlbaum Associates, 1997 - Education - 414 pages
If you aren't using the term naturalistic decision making, or NDM, you soon will be. Even as a very young field, NDM has already had far-reaching applications in areas as diverse as management, aviation, health care, nuclear power, military command and control, corporate teamwork, and manufacturing. Put simply, NDM is the way people use their experience to make decisions in the context of a job or task. Of particular interest to NDM researchers are the effects of high-stake consequences, shifting goals, incomplete information, time pressure, uncertainty, and other conditions that are present in most of today's work places and that add to the complexity of decision making. Applications of NDM research findings target decision aids and training that help people in their decision-making processes. This book reports the findings of top NDM researchers, as well as many of their current applications. In addition, the book offers a historical perspective on the emergence of this new paradigm, describes recent theoretical and methodological advancements, and points to future developments. It was written for people interested in decision making research and applications relative to a diverse array of work settings and products such as human-computer interfaces, decision support systems, individual and team training, product designs, and organizational development and planning.

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Contents

Where Are We Now?
3
Intuitive Deliberative and Calculative Models of Expert Performance
17
Naturalistic Decision Making and Related Research Lines
29
A Global View
37
APPLICATIONS OF NDM RESEARCH
47
Naturalistic Decision Making in Health Care
61
Naturalistic Decision Making in Command and Control
71
Current and Future Applications of Naturalistic Decision Making
81
Evidence of Naturalistic Decision Making
217
Discovering Requirements for a Naval Damage Control
227
The DecisionMaking Expertise of Battle Commanders
233
Situation Assessment and Decision Making in Skilled Fighter Pilots
247
Training the Naturalistic Decision Maker
257
The Role of Situation Awareness in Naturalistic Decision Making
269
Schemata and Mental Models
293
RecognitionPrimed Decision Making
305

Naturalistic Decision Making in Business and Industrial
91
Implications of
99
Cognitive Task Analysis
131
14t Key Issues for Naturalistic Decision Making Researchers
141
Naturalistic Decision Making Perspectives on Decision Errors
151
Aeronautical Decision Making Cue Recognition
183
DecisionMaking Errors Demonstrated
207
Myths of Expert Decision Making and Automated Decision Aids
319
Applying Hybrid Models of Cognition in Decision Aids
331
A ProblemCentered Approach
371
NATURALISTIC DECISION MAKING
381
Author Index
399
Subject Index
407
Copyright

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About the author (1997)

Gary Klein is a cognitive psychologist and author of Sources of Power: How People Make Decisions, a book for management professionals on the capabilities of employees in stressful situations and environments.